Body - Foot Cream L'Occitane Review: Bath / Body

I Still Don’t Like L’Occitane Sales Peep & Service

The thing about karma is that when you said you hated someone, something or you said you will never ever buy something from someplace but you ended up with the person you hate or in my case buying from the place you hated the most? Yeah, I had that last Thursday. I guess Justin Bieber is right; Never Say Never.

Because I came home with this. Damn it.

I still don’t fancy L’Occitane.

I never do from start even till last Thursday. It all started with a Christmas game app by L’Occitane Malaysia Facebook back in December. The game app was having problem so I didn’t managed to do anything with it until I remembered about it last Thursday. It was the second last day before the game ended. So I decorated the Christmas tree (that’s what the game is) and I realised I could redeemed a 30ml foot cream! Just what I wanted. Been reading good reviews on that and because I sort of swear not to buy anything from them, I didn’t buy it. The free thing is just a scam. It’s given upon any purchase. I looked for any disclaimer or a * next to the word “any” and looked for the T&C but apparently there aren’t any. Yippy I thought. I could replenish the charity candle which I love love love.

The culprit e-voucher in my mailbox.

What the hell is wrong with L’Occitane sales people?? I don’t get it. Not only their face is without smile all the time, they treated customer as if they can’t afford to buy, they never give any suggestion, and if they do their expensive suggestion could go up to 500 bucks min. And if you decided what you wanna buy. . . they want you to buy the double of what you intended. If you didn’t, you get that black charcoal face again. What the fuck is wrong with them?? Gosh.

So I said I intended to replenish the scented candle from L’Occitane charity right? I wasn’t allowed to. They kept saying that is charity and it’s not considered sales. I argued back saying there’s no T&C stated and it only stated ANY PURCHASE from L’Occitane. Does the candle bear other name than L’Occitane? No right? Such a shitty arguement, service and explaination. In the ended I grabbed the foot cream which I didn’t intend to buy at all cause I never try before so I didn’t know if it’s really that good for my skin. I thought I could try the 30ml FOC tube first before getting the full size tube. Sigh. That 150ml tube cost me RM100. I know it’s not a lot but when you are buying for shitty people, even RM1 is not worth it.

So here I am. I have a 150ml full size tube for RM100 and 30ml tube which I got for free.

As much as I hate L’Occitane, I can’t deny that this foot cream is as good as it claimed. After all this is one of L’Occitane’s best seller. This foot cream contains only 15% shea butter. It’s a white cream which is more on the watery side. Something like a milk body lotion? And if compared to Crabtree & Evelyn’s hand therapy, this is definitely watery.

What I like about this foot cream is that it’s not oily and it absorb almost immediately. It has a slight lavender scent which is not overpowering. I mentioned in other post that I love Clarins Foot Beauty Treatment Cream right? Now I’m liking this more than Clarins’. Oppss. Clarins one has a slight tingling sensation which could be a lil bit hurting for super dry skin like mine. This L’Occitane’s doesn’t have that and it’s really very comfortable to use. I can’t stop rubbing in the foot cream to my foot! Yes I’m addicted to this.

The sales girl asked if I would like to top up my purchase so that I can be a member. I said NO. I’m not interested to be your member. LOL!!

L’Occitane Malaysia, improve you sales people! They need to be less arrogant and be more friendly. They can’t even give me a sample for hand cream! Wtf!

Comments (2)

  • i think they only get commission if they sell RM1000 per sale hahaha so Rm100 to them is not worth their time. I bet they nick all the free samples to use themselves!I’ve never had Loccitane give any samples no matter how much i buy! But then again my purchases are under 200 soo.. at least the ones i met smiled and were friendly.Are u referring to the one utama branch Loccitane only? Cos the Pyramid ppl especially the younger ones are friendly.I always find the senior ones standoffish.

  • I saw the drawers is full with samples! It’s just in front of me somemore. I had bad service at Mid Valley (once) and 1 Utama (twice). But there’s a time where I passed by the event area in Mid Valley last month and the young chap was so friendly and I bought 2 bottles of shampoo. The most expensive shampoo I ever used! But then he gave me a puppy look when I refuse to purchase one of the Xmas set worth RM500 and conditioner. Everytime I pay, the ask me to buy more or in their usual term “top-up”.


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