Disclaimer: This post will be a long post with lots of pictures. It may and will contain vulgar words. Do not read on if you feel offended.
I am so damn pissed off since yesterday night that I couldn’t sleep. I make sure I get off bed early today just to blog about this. From the post title you could have guessed that it has something to do with Ecotools brushes. This will be a long post because I need to condemn the idiot seller who self-proclaimed herself as someone who “studied law” (dear seller, do you even know who am I???), I need to show you the authentic vs fake Ecotools as well as my conversation with the stupid cum idiot seller who is trying to twist and turn things because she thought I’m stupid too! Good try stupid seller!
Exactly on Tuesday I ordered a 5-pc and 6-pc brush set from a seller in LYN who contacted me earlier in Dec’11 upon seeing my “what to find” forum post. This seller’s ID is sharon1604. She replied promptly but coldly and I made my payment immediately after confirming what there is needed to be confirmed. The next thing you know. She went poof. I pm-ed her again the next morning thinking my parcel is already packed, ready to be sent out but instead she replied she will send the next day. WTF?? So this is the 3rd warning alarm that this seller is not authentic. The next day she still haven’t pm me the delivery status and provide me my parcel tracking number so I pm-ed her again on the status. Still no reply I pm-ed her again. She didn’t bother to reply anything even. I could see her last online time and she did went online for a few times. She just didn’t bother to reply my message. Alright. This is the 4th warning alarm that there’s something not right about this seller. I told my mum to keep an eye on the PosLaju man and if there’s no parcel arriving, I’m gonna screw her upside down. As she have another selling thread, I post to that thread and she immediately she pm-ed me. Maybe that’s her “rice bowl” thread so she replied my pm-ed. Twice. My mum called me in the evening saying the parcel arrived. Okay. I have 2 concern at the beginning; is the seller a cheater, is the brush set authentic? By that time I have one less concern and I have one big concern on the authenticity.
When I reached home around 7.30pm I immediately went to my room and grabbed a knife and start ripping the box. Both brush set is face down. The moment of truth is just a hand away. I reached down, grabbed the brush set and turn it over. That’s it. IT’S FAKE!!!!! I sms-ed the seller and the short conversation is as below. When she didn’t reply at first, I went online and pm-ed her. This is her reply to my sms first.
Me: Sarah, the ecotools brushes is fake! It’s not authentic as you claimed! I will go to your shop for refund. I don’t use fake stuff. Fiona.
Seller: Ok you may show the original & fake to prove then. However postage will not be refunded if you have proven it is not real.
Shortly after that her pm reply is different.
Blardy hell! She said it’s not fake and it’s the same with the one selling in the shop aka Shins! Idiot!
I sent her a few website which did a fake vs authentic review, load of pictures which tells her WHAT IS AUTHENTIC ECOTOOLS and her stupid reply is this.
FYI the link she posted in her reply (http://www.ecotools.com/components/com_virtuemart/shop_image/product/Bamboo_6_Piece_B_4d90d3ef36f82.png) is before I buy from her. As she didn’t have any picture, I went to www.ecotools.com for a picture and asked if the brush set is something like that. She dug out that post and started to flame it back to me! Is she saying the products in Ecotools website is fake?? She said she will only refund to me if the package is not open and use. Is she really that stupid or what? Does she really think I will use it if I wanted to get a refund?? And the package is zip-lock type. Does she really really think I knew it’s fake if I didn’t open it up to check? Then she went on about buying authentic with cheap price. I will show you her reply when I asked if it’s authentic or not before purchase below.
In her second pm, she tried to cover up telling me this fake brush is also good quality bla bla bla. STUPID IDIOT REPLY! Here’s her reply back in Dec’11 when I asked her if her brush set is authentic from Ecotools.
Isn’t this proof enough that she told me it’s original?? Oh wait for the most funny part. She said she didn’t told me it’s authentic! See below for prove. Oh wow. First she insist hers is authentic ask me to prove that her brush set is fake, then she told me to accept using fake brush, then she said she never told me it’s authentic. I’m not that stupid until I can’t track your twisting story la b*tch!
See. She said she didn’t tell me it’s authentic. Asked me to copy & paste to her. I did (see above). Then she twist her story again. Told me to bring her to court cause she studied law?? She must really thought I know nuts about law??? How stupid is that reply?? If so why stand so firm saying it’s not fake and it’s authentic? Ask me to proof this and that? And her refund is also funny. I paid RM44. She said I paid RM41. She’s stupid I tell you. Someone kill me please.
Next. She kept going on and on about not refunding IF I opened the package. This is one of her tactic not to refund to me. I can smell her bad intention at the beginning. She think I’m stupid from start so I played along. She must really think I’m that stupid to realise that she doesn’t even want to refund right? HAHA.
She said if my package is opened, she cannot refund to me cause she can’t sell the opened package. I remembered she told me she didn’t sell these brushes. It’s free gift to her customers. Read below. I think she can’t remember her own lies.
Still hinting to me about opened package. This is an alarm confirming that she won’t refund. She will twist and turn if I met her for refund.
My question is…how to you determine if my package is opened or not?? It’s zip-lock package! For someone who studied law, she is really stupid.
This is my reply on the refund. I have second thought about going up her so-called “shop”. I don’t feel right going up alone. Her reply to me is making me sound as if I’m a beggar begging for money.
So I changed my mind and I decided to keep the brush set to blog about it. She didn’t get my sarcastic reply.
Still feeling unsatisfied, I pm-ed her another sarcastic reply.
But she still don’t get it. LOL. I certified her as a dumb bimbo.
Phew. What a longgg rambling. So how do we check if Ecotools brush set is authentic or fake? I found out how just 2 days ago. I didn’t have time to rush to Shins to purchase the authentic one so I’m linking some pictures from other bloggers (with credits of course) to show you.
Fake Ecotools label is thinner and look filmsy. The edges is not properly treated and look really cheapo.
Here’s my really fake brush set.
Even the label on the pouch is sooo wrong.
The Brushes Holder
Ecotools brushes holder is made from bamboo so the color should look uniform with “Ecotools” logo burnt-on each brush. The holder should also feel smooth holding.
Although mine looked uniform enough but the logo is only on the bigger brush which is the blusher brush.
The ferrules (metal thing) should looked facing in while the bamboo holder should face out.
Fake ones is the opposite. The ferrules will look stand out while the bamboo holder is hidden in.
The logo should be burnt-on so the words is darker in colour.
Mine is not obviously.
The brush is not properly trimmed too.
And let’s not even talk about the 5-pc brush set. Other people’s brush set is like this.
And mine is like this.
1) Make up brushes buy from physical shop is recommended unless it’s ELF brush which is not available in Malaysia.
2) Always do research online on what is authentic and what is fake. This is because you’d need to check your purchase yourself. That include branded bags as well.
3) If the seller claimed it’s authentic but sell at a fraction of price, that means it’s fake.
4) If you found a good, friendly, honest seller just hang on to the seller for future purchases.
5) Prompt seller should always ship out your parcel at least the next day unless stated in the T&C or unless the seller informed you otherwise due to unforeseen circumstances.
6) Seller should keep you in the loop of your purchase progress i.e. payment received, parcel ship put date, parcel tracking number.